Service Request Ticket - # 42162

Service Request Information

CONTACT Name Malkewitz, Keven   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 01, 2011 04:44 PM
Department Business/Economics Division Phone 88718
Location Email malkewik@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20100625[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch, 2.66GHz Intel Core 2
Serial No. W81060G5ATQ Location PDR 2023 Giveaway

CPU Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)


OS Unknown Software MS Office 2011 std MAC from P0078813, Adobe Acrobat Pro v10 for MAC from P0078813, Inspiration 9 from VISA2010002350, SPSS Statistics Base from P0078817

Wired NIC 10:9A:DD:65:B3:15


Wireless NIC 10:93:E9:5E:A1:7A

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 04, 2011 04:25 PM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Apr 01, 2011 04:48 PM 
opps I forgot to record in inventory his Wired,
wireless and bluetooth MAC addressses.  I would be
totally grateful if you could get that info off
the Macbook as well
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Tricia Flaherty Apr 01, 2011 04:44 PM 
Dale,
I had to give a new Business/Econ Professor his
MACbbok Pro 13 laptop late Friday afternoon so he
could do work over the weekend, but he is in need
of some general campus access and MAC  OS walk
through for this laptop
He is available at 10 am Monday(office hour) but
if that is not possible please call(cell#
preferred 919-345-4144) and arrange a different
time(I made him no promise for that time) 
He is new to the MAC OS as well so it will require
some basic MAC training as well.
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