Service Request Ticket - # 42170

Service Request Information

CONTACT Name Howard, Ava   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 04, 2011 09:49 AM
Department Natural Science Division Phone 88702
Location Email howarda@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050130[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. 5BTVW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:8F:3C:27

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact todorovt@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Apr 04, 2011 10:13 AM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Apr 04, 2011 10:13 AM 
she was trying to install Turning Point 2008 to a
local profile (and because the My Documents folder
was set to H:\ she couldn't access it)
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Todor Todorov Apr 04, 2011 10:00 AM 
Task reassigned to Todor Todorov.
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Brian Berkley Apr 04, 2011 09:50 AM 
Priority changed from (3) Priority to (2) High Priority.
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Joshua Johnson Apr 04, 2011 09:50 AM 
she is avilable 

untill 11 and 1-2

4/5

anytime after 12
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Brian Berkley Apr 04, 2011 09:50 AM 
has cougar\mydocuments in default profile
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Joshua Johnson Apr 04, 2011 09:49 AM 
trying to install turning technologies onto PC's
in NS 120A. It is saying that that it can not
install because there is no valid H drive on the
computer. she has admin rights to the computer.
she would like to have someone come and help her
out. this is for her classes.

88702
howarda@wou.edu
NS 120
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