Service Request Ticket - # 42177

Service Request Information

CONTACT Name Wade, Philip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 04, 2011 11:47 AM
Department Natural Science Division Phone 88225
Location Email wadep@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100656[Edit Inv] (opens in a new window) Bldg/Room ITC 003
Service Tag Description Apple iMac, 21.5-inch #Z0JM, Intel i5 3.60Ghz
Serial No. QP1080A0DNN Location Going to PDR

CPU Intel Core i5(3.60GHz, 4MB L3)


OS MAC OS X 10.13 (High Sierra) Software Final Cut Espress v4.0 preinstalled, Microsoft Office 2011 for MAC from P00779009, Parallel desktop 6 for MAC from VISA2010002393, WIN 7 Pro from P0079046

Wired NIC 10:9A:DD:58:33:F2


Wireless NIC 70:CD:60:FF:A9:F1


Bluetooth NIC 40:A6:D9:F9:AA:6E

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell May 04, 2011 03:54 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Dale Goodell Apr 11, 2011 03:50 PM 
I am planning to install the new machine on
Friday, 4/15, at 1 pm.  I scheduled this in a
conversation with Phil.  He will be off-campus
until Friday 4/15.
Add Attachment
Dale Goodell Apr 11, 2011 03:48 PM 
Task reassigned to Dale Goodell.
 Add Attachment
Teresa Hutchinson Apr 11, 2011 03:12 PM 
Task reassigned to UCS Tech.
 Add Attachment
Tricia Flaherty Apr 04, 2011 12:17 PM 
he may want to transfer the following titles from 
the old PC desktop to his Virtual windows:
Photoshop Elements v4.0 WIN License
T:\Adobe Elements Titles\Adobe Photoshop 
Elements\Photoshop Elements 4.0
and Premiere Elements v2.0 WIN license from 
P0056366
T:\Adobe Elements Titles\Adobe Premiere 
Elements\Premiere Elements v2
 Add Attachment
Tricia Flaherty Apr 04, 2011 11:50 AM 
This will be on counter by my desk with extra 
softwarre disks(it is on T: drive as well)and 
setup sheet.  Please return disks to me as well.
 Add Attachment
Tricia Flaherty Apr 04, 2011 11:47 AM 
EXTRA SOFTWARE INFO
Bundled with iMAC purchase P0078993:
T:\5. Mac Software\Apple iWorks\iWork '09
T:\5. Mac Software\Apple Final Cut\Final Cut 
Express 4.0
Other software purchases:
P0079009
T:\5. Mac 
Software\Microsoft\Office\Office2011forMAC
VISA2010002393
T:\5. Mac 
Software\Parallels\ParallelsDesktopforMACv6
P0079046
Microsoft Windows 7 Pro full licenses
Product Key: H4JWF-HB4KW-GHGDT-BCJ8Y-K7W7W
T:\3.OS\Windows7/win7pro-wadep_iMac.txt
 Add Attachment