Service Request Ticket - # 42179

Service Request Information

CONTACT Name Johnson, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 04, 2011 12:06 PM
Department College of Education Phone 88235
Location Email johnsonk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070547[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
Serial No. 4w8l5f1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Win Xp Pro installed, MS Office Pro 2007 from P0064260 installed as Office Pro 2003

Wired NIC 00:1A:A0:7B:9C:96

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Apr 04, 2011 12:07 PM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Apr 04, 2011 12:07 PM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Apr 04, 2011 12:07 PM 
Karen called back and said she found it after all 
so disregard and close the ticket.
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Teresa Hutchinson Apr 04, 2011 12:06 PM 
Last Friday UCS was by (maybe Mike Ross) to 
install Astra on this machine 20070547[Edit Inv] and in 
doing so removed file Maker Pro.
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