Service Request Ticket - # 42189

Service Request Information

CONTACT Name Mafit, Cindi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 04, 2011 03:42 PM
Department The Research Institute Phone 88792
Location Email mafitc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20100779[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iPad2 with Wi-Fi- 64GB - Black #MC916LL/A
Serial No. DLXFGED1DFJ0 Location PDR

CPU Unknown


OS Unknown Software

Wireless NIC A4:67:06:14:C8:FC


Bluetooth NIC A4:67:06:14:C8:FD

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact tbell09@wou.edu 88925

Tracking

Entered by Date Memo
Tyler Bell
Email

Public
Entered by Date Memo
Tricia Flaherty Apr 06, 2011 12:29 PM 
Status changed from (1) Pending to (5) Completed
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Tyler Bell Apr 06, 2011 12:29 PM 
Delivered by Gabe.
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Tyler Bell Apr 06, 2011 12:23 PM 
Task reassigned to Tyler Bell.
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Teresa Hutchinson Apr 06, 2011 12:07 PM 
Priority changed from (3) Priority to (2) High Priority.
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Teresa Hutchinson Apr 06, 2011 12:07 PM 
****This is an email****

Hi Teresa ¿ I¿m not sure who to direct this 
inquiry to, so thought I¿d start with you 
(because you¿re always so responsive!!)
 
I¿m hoping to find out status of order #5543. 
NCDB (my Project at TRI) ordered 5 iPad2¿s, 
planning to use them for delivery or technical 
assistance in programs serving students who are 
deaf-blind. I understand that the units are in, 
but I¿m wondering about delivery date. Two of the 
iPads will be shipped to our staff located at in 
satellite offices (one in New York and one in 
Kansas), and there¿s training coming up for which 
we want the iPads in place. 
 
Do you know how long until we can expect delivery 
at TRI?
 
Thanks
Jay
 
D. Jay Gense,  Director
National Consortium on Deaf-Blindness
Teaching Research Institute - Western Oregon 
University
 
email:  gensej@wou.edu
503-838-8390 (voice)503-838-8150 (fax)503-838-
9623 (tty)
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Tricia Flaherty Apr 04, 2011 03:42 PM 
I have 6 iPad2s that are for TRI Staff
W#20100779[Edit Inv] for John Killoran TODD 242
W#20100780[Edit Inv] for Jay Gense TODD 248
W#20100781[Edit Inv] for Gail Leslie TODD 232
W#20100782[Edit Inv] for Randy Klumph TODD 244
last two are to be delivered to Jay Gense for Off 
Campus TRI project w/ Helen Keller Nat'l Center
(NO wireless on these two)
W#20100783[Edit Inv] and W#20100784[Edit Inv]
I will have these looked up in cabinet with 
invoices
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