Service Request Ticket - # 42204

Service Request Information

CONTACT Name Latham-Scott, Kristin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 05, 2011 11:44 AM
Department Natural Science Division Phone 88868
Location Email lathamscottk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20070900[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 3NYF7G1 Description Dell Latitude D630, 2.40GHz, 4M L2 Chache, 800MHz
Serial No. 3NYF7G1 Location

CPU Intel Core 2 Duo T8300(2.4GHz, 800Mhz,3ML2)


OS Unknown Software Office2007 Pro Plus from P0065730, Systat SigmaPlot 11.0 Academic from P0065722, EndNote X5 for WIN from P0083703

Wired NIC 02:00:54:55:4E:01


Wireless NIC 00:1F:3B:6C:C3:49

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Apr 07, 2011 12:14 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Apr 07, 2011 12:14 PM 
My documents was set to H: and not H:\
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Brian Berkley Apr 06, 2011 04:16 PM 
upgraded to Office 2007, will work on this more
tomorrow with her
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Brian Berkley Apr 06, 2011 02:16 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Apr 05, 2011 12:30 PM 
she has admin rights on this computer
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Brian Berkley Apr 05, 2011 11:56 AM 
Kristin,

I need your Computer WOU# in order to grant you
administrative rights.

Thanks,
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Karisa Mueller Apr 05, 2011 11:44 AM 
She is wanting to use Turning Point software on
her computer for a clicker system.  She realized
she doesn't have the admin rights to download
and/or use this software and would like that resolved.
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