Service Request Ticket - # 42212

Service Request Information

CONTACT Name Wade, Philip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 05, 2011 02:45 PM
Department Natural Science Division Phone 88225
Location Email wadep@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20080213[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 2.66GHz, 6M, VT1333FSB
Serial No. 3z8y4h1 Location PDR

CPU Intel Core 2 Duo E8200(2.66GHz,6M,VT,1333MHzFSB)


OS Unknown Software Windows Vista Bus downgraded to WIN XP Pro, MS Office PRo Plus 2007 WIN from P0067394

Wired NIC 00:21:70:2C:99:51


TECHS Submitted by Todor Todorov Contact todorovt@wou.edu 88925
Primary Technician Contact todorovt@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public

Entered by Date Memo
Todor Todorov Apr 07, 2011 03:56 PM
Status changed from (1) Pending to (5) Completed
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Todor Todorov Apr 07, 2011 03:56 PM
reimaged and setup back in ns125
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Todor Todorov Apr 05, 2011 02:45 PM
While working on another task I noticed that this
computer is constantly rebooting (with a quick
flash a blue screen message).

I took it to ITC for inspection (possible reimaging)
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