Service Request Ticket - # 42232

Service Request Information

CONTACT Name Kirk, Thomas   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 06, 2011 01:48 PM
Department Business Services Phone 88210
Location Email kirkt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080482[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. D7JNPH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380 installed as Office Pro 2003

Wired NIC 00:21:70:6F:CF:20

TECHS Submitted by Jackie Digmann Contact jdigmann07@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Apr 06, 2011 03:48 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Apr 06, 2011 02:16 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Apr 06, 2011 02:09 PM 
reset IE settings, turned on compatibility view
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Jackie Digmann Apr 06, 2011 01:48 PM 
WOU#20080482[Edit Inv]
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Jackie Digmann Apr 06, 2011 01:48 PM 
He is using IE and whenever he is browsing the
internet it will load the page then it will say
"webpage is not responding".

Contact at 88210 call anytime, leave a message if
no answer.
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