Service Request Ticket - # 42340

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 14, 2011 08:09 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080325[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Mac mini, 2.0GHz Intel Core Duo #Z0F1
Serial No. G88343U7YL4 Location PDR 2023 Giveaway

CPU Intel Core 2 Duo 2GHz


OS Unknown Software MS Office 2008 for AMC from P0067422, iLife ¿08 (includes iTunes, iPhoto, iMovie, iDVD, iWeb, GarageBand) and Apple Hardware Test,

Wired NIC 00:16:CB:B0:BB:71


Bluetooth NIC 00:1F:F3:B6:A6:C9

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact todorovt@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Apr 14, 2011 10:23 AM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Apr 14, 2011 10:23 AM 
I restarted the mac mini and installed the
available software and system updates. Mash was
connected properly. I was able to log in after
restarting it.
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Todor Todorov Apr 14, 2011 09:48 AM 
Task reassigned to Todor Todorov.
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Brian Berkley Apr 14, 2011 09:41 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Nicole Crane Apr 14, 2011 08:09 AM 
****This is an email****
Computer Mac 1 isn't allowing students to log in 
on the Mac side of the machine.
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