Service Request Ticket - # 42341

Service Request Information

CONTACT Name Gamaney, Ligoy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 14, 2011 08:21 AM
Department Emeritus and Retired Faculty and Staff Phone 5033906431
Location Email gamanel@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031369[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Precision Workstation 450 2.66GHz
Serial No. 8R4H251 Location PDR

CPU 2 Xeon 2.66GHz


OS Unknown Software MS Office Pro 2003 from P0049555, transfered from W#20030728 Acrobat Pro 7 from P0057687

Wired NIC 00:0D:56:F9:DC:5D

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Apr 20, 2011 11:42 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Apr 20, 2011 11:42 AM 
Called Li and let him know how to change a default
printer.  I also had him delete the TRC printers
so that they can't come up anymore.
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Brian Berkley Apr 14, 2011 09:56 AM 
Task reassigned to Adam Wehner.
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Teresa Hutchinson Apr 14, 2011 08:21 AM 
Just today, the front computer is defaulting to 
the wrong printer.  Seems to be a problem with 
the one computer printing to the one printer.  - 
Defaulting to TRC lab.
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