Service Request Ticket - # 42342

Service Request Information

CONTACT Name Hagedorn, Carrie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 14, 2011 09:16 AM
Department Student Health & Counseling Center Phone 88314
Location Email hagedorc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100182[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 49D6NM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license from P0076561 installed as Office Pro Plus 2007

Wired NIC B8:AC:6F:8C:04:79

TECHS Submitted by Brian Berkley Contact bberkley@wou.edu 88955
Primary Technician Contact todorovt@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Apr 14, 2011 11:32 AM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Apr 14, 2011 11:32 AM 
reinstalled dymo driver and software. tested it
with newsoft and it works
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Todor Todorov Apr 14, 2011 11:31 AM 
Task reassigned to Todor Todorov.
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Brian Berkley Apr 14, 2011 09:16 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Brian Berkley Apr 14, 2011 09:16 AM 
DYMO Printer won't work, stopped working yesterday
afternoon
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