Service Request Ticket - # 42344

Service Request Information

CONTACT Name Diehm, Deborah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 14, 2011 12:32 PM
Department VP Student Affairs Phone 88423
Location Email diehmd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060100[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Sun Ray 2 Ultra-Thin Client, 2 USB Ports, 1 Serial Port, 1 SIM Card Slot, #NTC-10Z-00
Serial No. S0746BE84EB Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:A7:F6:5A

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact brubakers@wou.edu 88323

Tracking

Entered by Date Memo
Samantha Brubaker
Email

Public
Entered by Date Memo
Samantha Brubaker Apr 18, 2011 03:16 PM 
Status changed from (1) Pending to (5) Completed
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Samantha Brubaker Apr 18, 2011 03:16 PM 
forgot to close this when it finished.
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Samantha Brubaker Apr 14, 2011 03:09 PM 
I just got an e-mail from google saying it's fixed
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Samantha Brubaker Apr 14, 2011 01:22 PM 
I've got a task started w/ google about this.
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Karisa Mueller Apr 14, 2011 12:32 PM 
The student worker, Kelly, called this in.  Her
computer is W#20060100[Edit Inv], a thin client and it is
located in WUC 210G / 210F.  The
studentaffairs@mail.wou.edu calendar page says
'cannot load page.'  This has been happening for
most of the day.  They are able to access other
web pages without a problem.
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