Service Request Ticket - # 42357

Service Request Information

CONTACT Name Hanson, Mike   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 14, 2011 04:01 PM
Department Campus Public Safety Phone 88481
Location Email hansonm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091017[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 4VD9RL1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 4VD9RL1 Location was Public Safety Officer Station - west wall

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:7D:2F:C7

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Apr 14, 2011 07:11 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Apr 14, 2011 07:11 PM 
Fixed by removing the unmap H and P from top of
facstaff login script.
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Brian Berkley Apr 14, 2011 05:10 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Apr 14, 2011 05:10 PM 
Mike,

Are you getting any drives mapped?

Can you go to Start, run and type:
\\homeh.wou.edu\hansonm\hansonm and click OK.

Does a window pop up with your H: drive contents?

Thanks,
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Joshua Johnson Apr 14, 2011 04:01 PM 
Mike Hanson is not getting his h drive mapped to
his computer. Richard has talked to him and had
him remap the drive and gpupdate /force and this
did not work.  

88481
hansonm@wou.edu
hansonm
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