Service Request Ticket - # 42364

Service Request Information

CONTACT Name Friberg, Susie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 15, 2011 09:44 AM
Department Disability Access Services Phone 88250
Location Email fribergs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20060626[Edit Inv] (opens in a new window) Bldg/Room APSC 405
Service Tag DMC3WC1 Description Dell Latitude D620, 2.00GHz, 4M L2 Cache, 667Mhz
Serial No. DMC3WC1 Location Notetaker laptop #1

CPU Intel Core 2 Duo T7200(4MB,2GHZ667MHz)


OS Software MS Office 2007 Pro Plus from P0061159 installed as Office Pro 2003

Wired NIC 00:18:8B:CB:02:99


Wireless NIC 00:1B:77:02:00:6C

TECHS Submitted by Samantha Brubaker Contact brubakers@wou.edu 88323
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner May 18, 2011 01:55 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner May 18, 2011 01:55 PM 
I emailed her a quote for a new one a couple weeks
ago.  Haven't heard anything back.
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Teresa Hutchinson Apr 18, 2011 07:37 AM 
****This is an outgoing email****
Hi Susie,

We were just emailing you regarding a service 
request that we have for you. (#42364)

Laptop power supply is not working.

Thanks for your patience and we will help with 
this as soon as possible.

Thanks!
Teresa
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Samantha Brubaker Apr 15, 2011 09:44 AM 
The PS does not charge and is out of warranty.
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