Service Request Ticket - # 42369

Service Request Information

CONTACT Name Booth, Paula   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 15, 2011 11:15 AM
Department Creative Arts/Art Phone 88607
Location Email boothp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040970[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac G5, 20in, 2.0GHz SuperDrive #Z0C0
Serial No. QP5260YTSDW Location PDR

CPU G5 1.8GHz


OS Unknown Software MS Office Pro 2004 from P0053370, Adobe CS3 Web Premium MAC from P0063081(installed as v.CS2 Fall 2007)

Wired NIC 00:0D:93:66:1D:BA

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact rbalsley10@wou.edu 88654

Tracking

Entered by Date Memo
Robert Balsley
Email

Public
Entered by Date Memo
Robert Balsley Apr 19, 2011 08:17 AM 
Status changed from (1) Pending to (5) Completed
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Robert Balsley Apr 19, 2011 08:17 AM 
Installed Acrobat Pro on Paula's laptop.
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Robert Balsley Apr 18, 2011 08:21 AM 
Task reassigned to Robert Balsley.
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Teresa Hutchinson Apr 18, 2011 07:36 AM 
****This is an outgoing email****
Hi Paula,

We were just emailinging you regarding a service 
request that we have for you. (#42369)

Needs Acrobate Pro.

Thanks for your patience and we will help with 
this as soon as possible.

Thanks,
Teresa Hutchinson
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Public
Teresa Hutchinson Apr 15, 2011 11:54 AM 
Same as #42333
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Joshua Johnson Apr 15, 2011 11:15 AM 
needs to have acrobat pro moved from her old
computer 20040970[Edit Inv] to her laptop. she will be in
her office today and monday.

88607
boothp
boothp@wou.edu
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