Service Request Ticket - # 42371

Service Request Information

CONTACT Name Burton, Laurie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 15, 2011 11:54 AM
Department Natural Science Division Phone 88345
Location Email burtonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20080170[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Laserjet P4515X Printer #CB516A#ABA
Serial No. CNDY108963 Location PDR

Model CB516A Hostname lab-mnb110.wou.edu
Notes duplexing, 2nd 500 sheet tray IP: 140.211.78.36 Ink/Toner Refill HP 64A or HP 64X

Wired NIC 00:1E:0B:17:D2:5F


TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public

Entered by Date Memo
Adam Wehner Jun 15, 2011 02:07 PM
Status changed from (1) Pending to (5) Completed
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Adam Wehner Jun 15, 2011 02:07 PM
I went and looked at both printers in the lab and
both are printing fine.
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Brian Berkley Apr 15, 2011 12:13 PM
Task reassigned to Adam Wehner.
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Joshua Johnson Apr 15, 2011 11:54 AM
The MNB 110 printer is not working properly. The
printer is printing half pages for some people and
not print at all for the others. 

Burton Laurie 
88345
burtonl@wou.edu
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