Service Request Ticket

Service Request Information

CONTACT	Name	Swain, Yokiko	Date	Apr 18, 2011 02:58 PM
	Department	Multicultural Student Services	Phone	88834
	Location		Email	swainy@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Monitor	Edit WOU #	20090631 (opens in a new window)	Bldg/Room	WUC 212A
	Service Tag		Description	Dell 22inch P2210 Professional Widescreen Monitor
	Serial No.	CN0U828K7444598K033S	Location	Student's Office #2

TECHS	Submitted by	Karisa Mueller	Contact	kmueller08@wou.edu	88925
	Primary Technician		Contact	nhigginbotham09@wou.edu	88925

Entered by	Date	Memo
Nathan Higginbotham			Email Public
Entered by	Date	Memo
Nathan Higginbotham	Apr 20, 2011 02:46 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Nathan Higginbotham	Apr 20, 2011 02:46 PM	I got it to work. Brian also fixed some major update problems.	Add Attachment
Brian Berkley	Apr 20, 2011 01:18 PM	Task reassigned to Nathan Higginbotham.	Add Attachment
Teresa Hutchinson	Apr 20, 2011 09:58 AM	Brian B is going to check it out.	Add Attachment
Teresa Hutchinson	Apr 20, 2011 09:48 AM	Task reassigned to UCS Tech.	Add Attachment
Teresa Hutchinson	Apr 20, 2011 09:48 AM	She called back to say still having problems with virus issues, can't work.	Add Attachment
Gabriel Thrash	Apr 19, 2011 10:44 AM	Task reassigned to Gabriel Thrash.	Add Attachment
Karisa Mueller	Apr 18, 2011 02:58 PM	She did not click anything. She powered down her computer.	Add Attachment