Service Request Ticket - # 42402

Service Request Information

CONTACT Name Bledsoe, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 19, 2011 11:28 AM
Department Natural Science Division Phone 88036
Location Email bledsoek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060213[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 4P2CVB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051, Dreamweaver v8 from P0059145

Wired NIC 00:13:72:A4:CB:FD

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Apr 25, 2011 10:48 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Apr 25, 2011 10:14 AM 
Office2k3 issue, replicated problem on TS9,
upgrading her system to office2007 since she is
getting new GFA soon
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Brian Berkley Apr 19, 2011 12:10 PM 
Task reassigned to Brian Berkley.
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Karisa Mueller Apr 19, 2011 11:28 AM 
****This is an email****

I'm having issues using PowerPoint on the Dell in
my office. I have my PowerPoints on the P drive to
access anywhere. I can open the PowerPoints using
the computer in NS 103 (the lecture hall), but
when I try to open them with my desktop Dell in my
office, it tells me that the files are corrupted.
Only the PowerPoint that I made yesterday will
open. Any ideas?

-- 
Dr. Karen E. Bledsoe
Room 220, Natural Sciences Building
Biology Department, Division of Natural Sciences
Western Oregon University
Monmouth, OR 97361
503-838-8036
http://www.wou.edu/~bledsoek
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