Service Request Ticket - # 42415

Service Request Ticket - # 42415

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Service Request Information

CONTACT	Name	Reiman, John	Date	Apr 19, 2011 04:24 PM
	Department	The Research Institute	Phone	88776
	Location		Email	reimanj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20100844 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox P3250D Personal B&W Laser Printer #P3250D
	Serial No.	MXV100227	Location	PDR
	Model	P3250/D	Hostname
	Notes	duplex, 30ppm, USB 2.0 with cable, 1200 dpi image, 250 sheet paper capacity	Ink/Toner Refill

TECHS	Submitted by	Karisa Mueller	Contact	kmueller08@wou.edu	88925
	Primary Technician		Contact	todorovt@wou.edu	88925

Tracking

Entered by	Date	Memo
Todor Todorov			Email Public
Entered by	Date	Memo
Todor Todorov	Apr 26, 2011 09:42 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Todor Todorov	Apr 26, 2011 09:42 AM	delivered to John Reiman	Add Attachment
Todor Todorov	Apr 26, 2011 09:41 AM	Task reassigned to Todor Todorov.	Add Attachment
Teresa Hutchinson	Apr 26, 2011 08:33 AM	Task reassigned to UCS Tech.	Add Attachment
Teresa Hutchinson	Apr 26, 2011 08:33 AM	Task reassigned to UCS Tech.	Add Attachment
Teresa Hutchinson	Apr 26, 2011 08:33 AM	John called back today and said PLEASE just bring the printer by. He said he doesn't need it set up, he just needs the printer ASAP.	Add Attachment
Karisa Mueller	Apr 25, 2011 02:04 PM	I forgot to state: that was an email.	Add Attachment
Karisa Mueller	Apr 25, 2011 02:02 PM	Please deliver the John Reiman's printer to Todd 245. I will do the installation. -- Regards, Randy Klumph The National Consortium on Deaf-Blindness The Teaching Research Institute Western Oregon University klumphr@wou.edu 503.838.8885 http://nationaldb.org	Add Attachment
Jackie Digmann	Apr 22, 2011 03:28 PM	He called to say he would not like the printer installed, but instead go to Todd 203 and ask Nancy, and she will let you into his office to drop it off. He is currently in a meeting, and will be gone all weekend.	Add Attachment
Gabriel Thrash	Apr 22, 2011 02:46 PM	called and left vmail.	Add Attachment
Brian Berkley	Apr 22, 2011 01:39 PM	Task reassigned to Gabriel Thrash.	Add Attachment
Tricia Flaherty	Apr 22, 2011 12:07 PM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Tricia Flaherty	Apr 22, 2011 12:07 PM	He called Joanie today asking for a status on this printer order...He says he is unable to print (he has WIN7 on IBM laptop) and would like to get this installed ASAP	Add Attachment
Karisa Mueller	Apr 19, 2011 04:24 PM	This printer will be setting on the counter by Tricia's desk with another part of the order--a 16ft USB cable--and the invoice.	Add Attachment