Service Request Ticket - # 42417

Service Request Information

CONTACT Name Heide, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 19, 2011 04:46 PM
Department College of Education Phone 88324
Location Email heidek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100846[Edit Inv] (opens in a new window) Bldg/Room MA 219
Service Tag Description Xerox Phaser 4510/DT Mono Laser
Serial No. ART000000 Location Department Printer

Model 4510/DT Hostname laven.wou.edu
Notes 45ppm, network ready, multiple users w/ heavy usage, two 550 sheet main trays and a 150 sheet by-pass tray, automatic duplex capabilities Old Serial#ART382500(May have been RMA) ; Xerox MaintenanceKit(110V)Phaser4510 #108R00717 VISA2016005904 NOV2016 SR61759 IP:140.211.64.21 Ink/Toner Refill

Wired NIC 00:00:AA:E3:4A:B6

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Apr 28, 2011 02:02 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Adam Wehner Apr 28, 2011 02:02 PM 
The printer has been setup and is up and running.
 Add Attachment
Tricia Flaherty Apr 26, 2011 02:43 PM 
Priority changed from (3) Priority to (2) High Priority.
 Add Attachment
Tricia Flaherty Apr 26, 2011 02:43 PM 
They have called checking on status of printer
setup...can you give them any kind of ETA?
Add Attachment
Karisa Mueller Apr 19, 2011 04:46 PM 
This printer is setting back at the work station
adjacent from Brian B.  They have their invoices
with them.
 Add Attachment