Service Request Ticket - # 42441

Service Request Information

CONTACT Name Bullis, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 21, 2011 08:09 AM
Department Library & Media Services Phone 88884
Location Email bullisl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060075[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A#ABA
Serial No. SCNGXD73095 Location PDR

Model PQ5409A Hostname
Notes fuser replacement under maintenance 12-2008 from P0068679, Maint Kit from P0073609 Jan 2010, fuser replacement Feb2011 from P0078821 SR#41165 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:14:38:D2:B8:0D

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Katie Halvorson Apr 25, 2011 01:54 PM 
Task reassigned to Self Resolved.
 Add Attachment
Katie Halvorson Apr 25, 2011 01:54 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Katie Halvorson Apr 25, 2011 01:54 PM 
The cartridge was bad not the printer and they
changed that out.
 Add Attachment
Nicole Crane Apr 21, 2011 08:09 AM 
The Alcove hp printer in the library is printing 
very light on the left side of the pages all the 
way down. It just started yesterday.
Add Attachment