Service Request Ticket - # 42455

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 21, 2011 02:52 PM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050034[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 170 Ultra-Thin Client, all-in-one with 17in Flat Panel #BAE-400-00
Serial No. MD050630060 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:03:BA:BB:9B:27

TECHS Submitted by Ashley Sutton Contact asutton09@wou.edu 88925
Primary Technician Contact tbell09@wou.edu 88925

Tracking

Entered by Date Memo
Tyler Bell
Email

Public
Entered by Date Memo
Tyler Bell Apr 25, 2011 12:04 PM 
Status changed from (1) Pending to (5) Completed
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Ashley Sutton Apr 25, 2011 12:04 PM 
Task reassigned to Tyler Bell.
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Tyler Bell Apr 25, 2011 12:03 PM 
Turned on the computer and the mouse worked just fine.
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Ashley Sutton Apr 21, 2011 02:52 PM 
Computer# 20050034[Edit Inv] will not let any mouse work on
it. I student said she was on the computer, but
had to move to a different one because the mouse
froze. I tried a different mouse, but that did not
help.
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