Service Request Ticket - # 42503

Service Request Information

CONTACT Name Grammer, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 26, 2011 12:06 PM
Department College of Liberal Arts and Sciences Phone 88877
Location Email grammerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080357[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 2.66GHz, 6M, VT, 1333MHz FSB
Serial No. FVVLCH1 Location PDR

CPU Intel Core 2 Duo E8200(2.66GHz,6M,VT,1333MHzFSB)


OS Unknown Software MS Office Pro Plus 2007 WIN from P0067530, Adobe CS3.3 Web Premium WIN license from P0067530(NOT IN USE BY JULIE)

Wired NIC 00:21:70:25:AA:A0

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Apr 26, 2011 12:26 PM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Apr 26, 2011 12:26 PM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Apr 26, 2011 12:26 PM 
fixed her time and date for her.
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Teresa Hutchinson Apr 26, 2011 12:06 PM 
Priority changed from (3) Priority to (2) High Priority.
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Teresa Hutchinson Apr 26, 2011 12:06 PM 
Computer is showing login time and computer and 
the network are different.  Door is unlocked so 
come anytime today if possible.
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