Service Request Ticket - # 42507

Service Request Information

CONTACT Name Thompson, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 26, 2011 02:26 PM
Department College of Education Phone 88828
Location Email thompss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091022[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 4VHFRL1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 - DBANNED MACHINE DROPPED OFF TO CS DEPT

Wired NIC B8:AC:6F:7D:2E:60

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Apr 28, 2011 12:02 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Apr 26, 2011 03:01 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Apr 26, 2011 03:01 PM 
Sue,

Go to Start, Run and type: gpupdate /force

Click OK or Hit enter.

Restart or log out as directed.

You should get the I: drive when you log back in.

Thanks,
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Joshua Johnson Apr 26, 2011 02:26 PM 
She got a new computer and now she is not
connected to the Idrive. She has been able to
access the Idrve before she got her new computer.
She would like to have it re-mapped.

88828
Sue Thompson
thompss@wou.edu
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