Service Request Ticket - # 42509

Service Request Information

CONTACT Name Payton, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 26, 2011 03:04 PM
Department Phone 88967
Location Email paytons@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060191[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer #C8164A#A2L
Serial No. TH6585Z00R Location PDR

Model C8174A Hostname trccolor.wou.edu
Notes Duplexing, two trays IP: 140.211.114.27 Ink/Toner Refill HP 31A or HP 31X

Wired NIC 00:11:0A:EF:1F:21

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact computerlabsrequest@wou.edu 88646

Tracking

Entered by Date Memo
Lab Attendant
Email

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Entered by Date Memo
Emily Kavanagh Apr 26, 2011 03:33 PM 
Status changed from (1) Pending to (5) Completed
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Emily Kavanagh Apr 26, 2011 03:33 PM 
delivered
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Teresa Hutchinson Apr 26, 2011 03:13 PM 
I think the W# is:  20060191[Edit Inv]
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Teresa Hutchinson Apr 26, 2011 03:04 PM 
****This is an email****

the Cyan Cartridge for HP 2800 inkjet is out. 
could we get a replacement and another fullset of 
the four colors to have on hand.
Thanks, Sue


-- 
Sue Payton
Technology Resource Center
Western Oregon University
503-838-8967
paytons@wou.edu
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