Service Request Ticket - # 42511

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 26, 2011 03:58 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060737[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Mac mini #Z0DM
Serial No. G87222GMW0D Location PDR 2023 Giveaway

CPU Intel Duo Core T2400(2MB/1.83GHz/667MHz)


OS Software Microsoft Windows XP Pro with Service Pack 2 from P0061501, MS Office Pro Plus 2007 and Pro 2004 order#2818,

Wired NIC 00:16:CB:A9:CE:F0


Wireless NIC 00:17:F2:53:D2:ED

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham May 04, 2011 10:54 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham May 04, 2011 10:54 AM 
machines were getting replaced
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Nathan Higginbotham Apr 27, 2011 02:23 PM 
 a class is in there now. Will have to do it when
a lecture is not going on.
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Nathan Higginbotham Apr 27, 2011 12:49 PM 
the one in the back row. I believe it is the 53
needs to be checked for delprof.
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Gabriel Thrash Apr 27, 2011 10:10 AM 
Task reassigned to Nathan Higginbotham.
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Brian Berkley Apr 26, 2011 05:24 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Joshua Johnson Apr 26, 2011 03:58 PM 
getting user environment error on three of the
computer that are in HL 108. They have restarted
the computers and they still are not working. 

20060737[Edit Inv]
20060753[Edit Inv]
20060741[Edit Inv]


hilterbl@wou.edu
88441
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