Service Request Ticket

Service Request Information

CONTACT	Name	Hsieh, Bau Hwa	Date	Apr 28, 2011 10:13 AM
	Department	Social Science	Phone	88853
	Location		Email	hsiehb@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20100664 (opens in a new window)	Bldg/Room	BELL 224
	Service Tag		Description	Apple MacBook Pro with Apple Protection Plan
	Serial No.	C17FD7LGDH2G	Location	Bau Hwa Hsieh(NOT HERS - REPLACED CJ W#20060228)
	CPU	Intel Core i5(2.3GHz dual-core, 3MB L3)
	OS	Unknown	Software	Mac OS X Snow Leopard(iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, and Xcode Developer Tools), iLife '11(Includes iPhoto, iMovie, iDVD, iWeb, and GarageBand), MS Office for MAC 2011 from P0079025
	Wired NIC	10:9A:DD:6B:72:74
	Wireless NIC	E0:F8:47:33:94:84
	Bluetooth NIC	E0:F8:47:33:94:85

TECHS	Submitted by	Teresa Hutchinson	Contact	hutchinsont@wou.edu	88010
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	May 10, 2011 10:30 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Teresa Hutchinson	Apr 28, 2011 10:13 AM	This will be located on the back counter of ITC 008 with a GFA setup form.	Add Attachment