Service Request Ticket - # 42541

Service Request Information

CONTACT Name Root, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 28, 2011 10:55 AM
Department Western Community Policing Institute Phone 14001
Location Email rootl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060123[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 4C7FPB1 Description OptiPlex GX620 SFF, 4.30GHz, 2x2M, 800MHz FSB
Serial No. 4C7FPB1 Location PDR 2023 Giveaway

CPU Pentium 4-3.06Ghz


OS Unknown Software MS Office Pro 2003 from P0058744

Wired NIC 00:13:72:A5:14:24

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson May 03, 2011 01:22 PM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson May 03, 2011 01:22 PM 
Status changed from (1) Pending to (5) Completed
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Joshua Johnson May 02, 2011 09:25 AM 
Task reassigned to Self Resolved.
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Teresa Hutchinson May 02, 2011 08:55 AM 
****This is an outgoing email****
Hi Linda!

We were just emailing you regarding a service 
request that we have for you. (#42541)

Has a newer computer but has no printers 
available.

Thanks for your patience and we will help with 
this as soon as possible.

Thanks!
Teresa
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Public
Teresa Hutchinson Apr 28, 2011 10:58 AM 
She has a newer computer that she received 
yesterday and now was trying to print but shows 
no printers available now.
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