Service Request Ticket - # 42549

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 28, 2011 04:05 PM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090174[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFK8CK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:32:44:5E

TECHS Submitted by Ashley Sutton Contact asutton09@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Apr 29, 2011 02:47 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Apr 29, 2011 02:47 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Apr 29, 2011 02:47 PM 
working fine
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Brian Berkley Apr 29, 2011 08:43 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Ashley Sutton Apr 28, 2011 04:05 PM 
computer # 20090174[Edit Inv] will not let me log on. The
message says the domain MASH is not available.
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