Service Request Ticket - # 42550

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 28, 2011 05:01 PM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060653[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Mac Mini, 1.66GHz Intel Core Duo #Z0DM
Serial No. g87194epw0c Location PDR 2023 Giveaway

CPU GMA 4500MHD integated


OS Unknown Software Microsoft Offce Pro Plus 2007 from P00

Wired NIC 00:16:CB:A9:7A:CC


Wireless NIC 00:17:F2:53:94:1A

TECHS Submitted by Ashley Sutton Contact asutton09@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Apr 29, 2011 02:38 PM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Apr 29, 2011 02:38 PM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Apr 29, 2011 02:38 PM 
the network cable along the wall wasn't plugged in
all the way.
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Brian Berkley Apr 29, 2011 08:44 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Ashley Sutton Apr 28, 2011 05:02 PM 
Sorry, wou# 20060653[Edit Inv].
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Ashley Sutton Apr 28, 2011 05:01 PM 
Computer# 16 wou# 20060723[Edit Inv] will not let me log on.
The message says: The system cannot log you on now
because the domain MASH is not available. 
It is the same problem with the computer in ED111.
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