Service Request Ticket - # 42555

Service Request Information

CONTACT Name Vickers, Bruce   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 29, 2011 08:17 AM
Department University Computing Solutions Phone 88672
Location Email vickersb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050349[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag Description Inspiron 6000, Pentium M, 1.60GHz,2MB Cache,533MHz
Serial No. 8PGS981 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:12:3F:E4:A8:A6

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Apr 29, 2011 11:28 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Apr 29, 2011 11:28 AM 
sfc /scannow helps fix the issue.
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Nathan Higginbotham Apr 29, 2011 10:02 AM 
Task reassigned to Nathan Higginbotham.
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Brian Berkley Apr 29, 2011 08:44 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Joshua Johnson Apr 29, 2011 08:17 AM 
getting a windows 32 system setup and it needs the
cd rom. One of the files is missing or corrupt and
the computer will not boot.

88672
vickersb@wou.edu
Todd  209
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