Service Request Ticket - # 42561

Service Request Information

CONTACT Name Crawford, Leonard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 29, 2011 11:25 AM
Department Registrar’s Office Phone 88186
Location Email crawfordl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20091493[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet 9050dn Printer w/ HP 2000-Sheet Input Tray #Q3723A/C8531A
Serial No. JPRCB3Y0P2 Location PDR

Model Q3723A Hostname
Notes purchased w/ HP 2000-Sheet Input Tray #C8531A, Maint Kit for HP LJ9050dtn from P0088083 12-2012; Maint Kit for HP LJ9050 from P0092638 DEC2013 SR52423 Ink/Toner Refill

Wired NIC F4:CE:46:3F:EC:11

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Apr 29, 2011 02:40 PM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Apr 29, 2011 02:40 PM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Apr 29, 2011 02:40 PM 
Leonard called back and said everything is fine 
now and it's okay to close the ticket.
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Joshua Johnson Apr 29, 2011 11:25 AM 
The printer over in the registrar office had a
jam. Lenard removed the jam and it says that there
is still a jam. he has shut down the printer and
turned it back on and it is still saying that
there is still a jam. 

88186
crawfordl@wou.edu
AD 106
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