Service Request Ticket - # 42602

Service Request Information

CONTACT Name Penner, Jami   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 03, 2011 12:01 PM
Department Athletics Phone 88531
Location Email strinzj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090523[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 724QFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:75:14:71

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact tbell09@wou.edu 88925

Tracking

Entered by Date Memo
Tyler Bell
Email

Public
Entered by Date Memo
Tyler Bell May 04, 2011 04:23 PM 
Status changed from (1) Pending to (5) Completed
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Tyler Bell May 04, 2011 04:22 PM 
Ended up doing 3 computer setups total. Inventory
updated.
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Tyler Bell May 04, 2011 11:00 AM 
Task reassigned to Tyler Bell.
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Teresa Hutchinson May 03, 2011 12:02 PM 
W#20090523[Edit Inv] - Dell PC
W#20090596[Edit Inv] - Dell Monitor
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Teresa Hutchinson May 03, 2011 12:02 PM 
****This is an email****

Hi Teresa:

Thanks so much for your help.  Per Stephanie's 
instructions (which came from Daniel) the intent 
is to leave Jon's old computer in Stephanie's 
office as well, so she and her Graduate Assistant 
will be able to work from each computer at the 
same time.  Is this a difficult request to 
accommodate?  Let me know and I would be happy to 
go back to the drawing board.

Thanks again,
Jami
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Teresa Hutchinson May 03, 2011 12:01 PM 
****This is an email****

Also, how do I go about getting her computer 
moved from her old office in NPE to her new 
office in ADM?  Do i need to put in a service 
request and have her use Jon Carey's old computer 
(which is still in the office in ADM) until her 
computer gets moved over here and set up?  What 
would you recommend?
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