Service Request Ticket - # 42610

Service Request Information

CONTACT Name Hoobler, Gudrun   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 04, 2011 08:24 AM
Department Humanities Division Phone 88715
Location Email hoobleg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091295[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53L1KM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:83:F6:C7

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson May 10, 2011 07:42 AM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson May 10, 2011 07:42 AM 
Status changed from (1) Pending to (5) Completed
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Joshua Johnson May 04, 2011 08:59 AM 
Task reassigned to Self Resolved.
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Joshua Johnson May 04, 2011 08:24 AM 
She is not able to log into the computer because
it says that her account has been locked. She has
shut the computer down and restarted it and she is
still locked out of her computer. she would like
to have someone help her out. 

Tod 351
88715
hoobleg@woue.edu
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