Service Request Ticket - # 42613

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 04, 2011 11:28 AM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20050818[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 19in Flat Panel LCD Monitor # 1905FP
Serial No. CN0T61167161858KALB5 Location PDR
TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley May 04, 2011 01:44 PM 
Task reassigned to Brian Berkley.
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Brian Berkley May 04, 2011 01:44 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley May 04, 2011 01:44 PM 
****This is an email****
Opps sorry!  A student just told me that they are
now working.
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Brian Berkley May 04, 2011 01:32 PM 
Sharyne,

Those WOU numbers are for the monitors.

I need the WOU numbers from the thin clients.

Thanks,
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Nicole Crane May 04, 2011 11:28 AM 
They have thin clients in MNB 112 that aren't 
connecting to the computer. It won't go to the 
log in screen. It just started. 
20050816[Edit Inv] is one computer and 20050818[Edit Inv] is the 
other.
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