Service Request Ticket - # 42636

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 06, 2011 09:39 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090288[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Latitude 2100 1.60GHz,533Mhz, FSB Netbook
Serial No. 538h7k1 Location PDR

CPU Intel Atom N270, 1.6GHz, 533MHz 512k L2 cache


OS Unknown Software Microsoft Office Pro Plus 2007 license from P0071641

Wired NIC 00:22:19:FA:DC:93


Wireless NIC 00:24:2C:5B:55:84


Bluetooth NIC 00:25:56:D3:87:53

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact tbell09@wou.edu 88925

Tracking

Entered by Date Memo
Tyler Bell
Email

Public
Entered by Date Memo
Tyler Bell May 06, 2011 12:47 PM 
Status changed from (1) Pending to (5) Completed
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Tyler Bell May 06, 2011 10:09 AM 
Task reassigned to Tyler Bell.
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Joshua Johnson May 06, 2011 09:39 AM 
One of the red netbooks that are in the library is
not logging in. It will not log in unless they
hook it to the network via the cable. It is not
picking up wou-secure. 

88441
LIB 117
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