Status changed from (4) On Hold to (1) Pending

Status changed from (1) Pending to (4) On Hold

Niki called to say that we maybe hearing from 
their department since the printer has been down 
for a long time now.

****This is an email****

Teresa - I just had to turn the printer off and 
back on to get it to come out of sleep mode, but 
it did print, so it's still not quite right.  Uff.

Thanks,
Niki

I went and worked on the printer and I couldn't
seem to get the same problem.  I cold reset the
printer and reset some sleep settings.  Niki is
going to let me know if it happens again.

****This is an email****

Teresa,

Jody called on this this afternoon.  Steve is 
still having trouble printing.  This is the 
division office printer, I hope someone can check 
it out soon.

Thanks,
Niki

Status changed from (5) Completed to (1) Pending

They said it seems to still be a big problem.  I 
shared that I have it on highest priority and 
they said can you times that by 2!  

Status changed from (1) Pending to (5) Completed

****This is an outgoing email****
Hi Niki,

We were just checking in with you regarding a 
service request that we have for you (#42638)

Printer will not start.

Thanks for your patience and we will help with 
this as soon as possible.

Thanks!
Teresa 

Trouble getting printer to print. The printer will
not start all the way up. the printer is the main
printer for the office and she is not able to get
the printer to start up all of the way, the
printer has been acting up and when she goes to
print if she restarted the printer it would work.
now the printer will not start back up. 

88206
winslon@wou.edu
NS 104