Service Request Ticket - # 42657

Service Request Information

CONTACT Name Sly-Haley, Brian   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 06, 2011 04:40 PM
Department Center for Academic Innovation Phone 88918
Location Email haleyb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091292[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 5370KM1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 5370KM1 Location PDR 2023 Giveaway

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software MS Office Pro Plus 2010 - DBANNED COMPUTER DROPPED OFF WTIH CS DEPT

Wired NIC B8:AC:6F:83:F6:C6

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact todorovt@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov May 12, 2011 11:34 AM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov May 12, 2011 11:34 AM 
installed
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Joshua Johnson May 11, 2011 08:34 AM 
 Brian is available anytime after 10:30 and thursday.
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Todor Todorov May 10, 2011 04:27 PM 
Today was pretty busy and I couldn't get to this.
I called him and left a VM asking for alternative
days and times.
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Karisa Mueller May 10, 2011 08:36 AM 
He is available today anytime after 1:30pm. Call
him before you head.
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Todor Todorov May 09, 2011 12:46 PM 
called and left a VM asking for availability
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Tricia Flaherty May 09, 2011 10:44 AM 
Task reassigned to Todor Todorov.
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Tricia Flaherty May 09, 2011 10:44 AM 
I think we have solved the text file permission 
issue, you should be able to access now
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Todor Todorov May 09, 2011 09:51 AM 
Task reassigned to Tricia Flaherty.
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Todor Todorov May 09, 2011 09:51 AM 
Access denied on SerialandPurchaseInfo.txt
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Tricia Flaherty May 06, 2011 04:40 PM 
Invoice will go out via campus mail and installer 
and serial# can be found at:
T:\Visio\VisioPro2010
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