Service Request Ticket - # 42660

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 09, 2011 07:59 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20100945[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Wyse P20 Thin Client (64F/1GR XDR US) #909101-01L
Serial No. S200RK102906 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:80:64:88:AB:E8

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact brubakers@wou.edu 88323

Tracking

Entered by Date Memo
Samantha Brubaker
Email

Public
Entered by Date Memo
Samantha Brubaker May 16, 2011 08:54 AM 
Status changed from (1) Pending to (5) Completed
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Samantha Brubaker May 16, 2011 08:54 AM 
called and left a voice mail letting her know this
was done.
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Samantha Brubaker May 16, 2011 08:51 AM 
I got this running last week. I'll call Lori shortly.
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Brian Berkley May 09, 2011 03:04 PM 
Task reassigned to Richard Kavanagh.
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Tyler Bell May 09, 2011 10:28 AM 
Task reassigned to UCS Tech.
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Joshua Johnson May 09, 2011 07:59 AM 
****This is an email****
And the WOU number of the machine is 20100945[Edit Inv]

-------- Original Message --------
From: "Library Web" 
Date: May 7, 2011 5:15:33 PM
Subject: Hamersly Library Room 108 Scanner
To: ucshelpdesk@wou.edu
Cc: "Lori Hilterbrand" 

Good Afternoon -

With the switchout of our "Mini-macs", the new
scanning computer in Lab 108 did not get Epson
Scan installed yet. Is there a time when we'll be
able to have this installed? Thanks!

Emma
Information Desk


-- 
Library and Media Services
Hamersly Library
345 N. Monmouth Ave.
Monmouth, OR 97361
503-838-8418


-- 
Library and Media Services
Hamersly Library
345 N. Monmouth Ave.
Monmouth, OR 97361
503-838-8418
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