Service Request Ticket - # 42681

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 09, 2011 03:27 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090247[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Latitude 2100 1.60GHz,533Mhz, FSB Netbook
Serial No. d38h7k1 Location PDR

CPU Intel Atom N270, 1.6GHz, 533MHz 512k L2 cache


OS Unknown Software Microsoft Office Pro Plus 2007 license from P0071641

Wired NIC 00:22:19:FA:DA:4A


Wireless NIC 00:24:2C:5B:61:C6


Bluetooth NIC 00:25:56:D3:87:4D

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham May 13, 2011 10:44 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham May 13, 2011 10:44 AM 
This one was not in when I was there. The system
was repaired on reboot in safe mode.
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Nathan Higginbotham May 11, 2011 10:58 AM 
Task reassigned to Nathan Higginbotham.
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Karisa Mueller May 09, 2011 03:27 PM 
When they first turn on the Netbook it says
Windows cannot turn on because a file is missing
or corrupt.  It says you can attempt to repair the
file using a cd setup.
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