Service Request Ticket - # 42685

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 10, 2011 08:10 AM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090248[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag H28H7K1 Description Dell Latitude 2100 1.60GHz,533Mhz, FSB Netbook
Serial No. h28h7k1 Location PDR

CPU Intel Atom N270, 1.6GHz, 533MHz 512k L2 cache


OS Unknown Software Microsoft Office Pro Plus 2007 license from P0071641

Wired NIC 00:22:19:FA:DC:E2


Wireless NIC 00:24:2C:5B:50:5F


Bluetooth NIC 00:25:56:D3:B4:D4

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Karisa Mueller May 10, 2011 08:34 AM 
Task reassigned to Self Resolved.
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Karisa Mueller May 10, 2011 08:34 AM 
Status changed from (1) Pending to (5) Completed
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Karisa Mueller May 10, 2011 08:10 AM 
The #4 Netbook is Cart A is not booting because
the "profile cannot load."  This is W#20090248[Edit Inv]. 
The checkout desk is ext. 88902.
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