Service Request Ticket - # 42686

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 10, 2011 08:55 AM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090276[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Latitude 2100 1.60GHz,533Mhz, FSB Netbook
Serial No. 538h7k1 Location PDR

CPU Intel Atom N270, 1.6GHz, 533MHz 512k L2 cache


OS Unknown Software Microsoft Office Pro Plus 2007 license from P0071641

Wired NIC 00:22:19:FA:D9:84


Wireless NIC 00:24:2C:5B:54:D4


Bluetooth NIC 00:25:56:D3:87:2F

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact tbell09@wou.edu 88925

Tracking

Entered by Date Memo
Tyler Bell
Email

Public
Entered by Date Memo
Tyler Bell May 11, 2011 02:11 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Nathan Higginbotham May 11, 2011 01:57 PM 
Task reassigned to Tyler Bell.
 Add Attachment
Nathan Higginbotham May 11, 2011 01:57 PM 
cleaned the profile. The fan did not sound loud
when testing.
 Add Attachment
Nathan Higginbotham May 11, 2011 10:58 AM 
Task reassigned to Nathan Higginbotham.
 Add Attachment
Karisa Mueller May 10, 2011 08:55 AM 
The fan in the Netbook is running very
frighteningly loud.  There seem to be no other
problems with the Netbook--it is operating okay.
 Add Attachment