Service Request Ticket - # 42699

Service Request Information

CONTACT Name Snyder, Jeffrey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 10, 2011 03:04 PM
Department Natural Science/ Biology Phone 88224
Location Email snyderj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090552[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 71KSFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:74:82:BE

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley May 10, 2011 03:44 PM 
Task reassigned to Brian Berkley.
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Brian Berkley May 10, 2011 03:44 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley May 10, 2011 03:44 PM 
fixed
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Joshua Johnson May 10, 2011 03:04 PM 
Brad was working on Jeff's computer, brad was
running a program on his computer scanning for a
malware. Jeff is now no longer able to use any of
his software that is on his computer. He would
like to have someone come and take a look at the
computer. 

Snyderj@wou.edu
NS 222
88224
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