Service Request Ticket - # 42712

Service Request Information

CONTACT Name Glasenapp, Gary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 11, 2011 02:20 PM
Department The Research Institute Phone 88771
Location Email glaseng@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101057[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 55RSFQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Starter Dell Edition and Cyberlink Power DVD 9.5.1 bundled with PC, MS Office Pro Plus 2010 from P0080174 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:DA:AC:2C

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell May 12, 2011 10:53 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell May 12, 2011 07:56 AM 
Task reassigned to Dale Goodell.
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Karisa Mueller May 11, 2011 02:20 PM 
This will be setting on the counter by Tricia's
desk with setup form and invoice.
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