Service Request Ticket - # 42741

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 12, 2011 03:14 PM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20081000[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 760 SFF, 2.66HGz, 3M, 1066MHz FSB
Serial No. DW16TJ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software bundled with Roxio Creator Dell Edition, MS Windows Vista Bus installed as WIN XP Pro, Microsoft Office Pro Plus 2007 from P0070326

Wired NIC 00:24:E8:0D:9D:D9

TECHS Submitted by Ashley Sutton Contact asutton09@wou.edu 88925
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson May 12, 2011 03:44 PM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson May 12, 2011 03:44 PM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson May 12, 2011 03:44 PM 
Ashley replaced the batteries, all okay now.
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Brian Berkley May 12, 2011 03:19 PM 
Task reassigned to Lab Attendant.
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Ashley Sutton May 12, 2011 03:14 PM 
mouse # 20081000[Edit Inv] needs two new AA batteries.
The mouse has been placed in the top right drawer
of the instructor's station.
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