Service Request Ticket - # 42751

Service Request Information

CONTACT Name Wildfang, Connie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 13, 2011 01:19 PM
Department College of Education Phone 88689
Location Email wildfangc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070561[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
Serial No. 929l5f1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Win Xp Pro installed, MS Office Pro 2007 from P0064260 installed as Office Pro 2003, Macromedia Studio MX 2004 from P0052515 from W#20030665, Adobe Acrobat Pro 10 from P0080006

Wired NIC 00:1A:A0:76:18:B3

TECHS Submitted by Jackie Digmann Contact jdigmann07@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt May 13, 2011 01:49 PM 
Task reassigned to Brian Witt.
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Brian Witt May 13, 2011 01:49 PM 
Status changed from (1) Pending to (5) Completed
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Brian Witt May 13, 2011 01:49 PM 
Program was already installed. Added shortcut to
desktop. Good to go!
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Jackie Digmann May 13, 2011 01:19 PM 
photoshop was accidentally uninstalled from her
office computer and she would like it installed again.

Contact at 88689. She is retired so only there one
day a week. She would like someone to call and set
up an appointment.
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