Service Request Ticket - # 42754

Service Request Information

CONTACT Name Palmer, Tina L.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 13, 2011 01:44 PM
Department Student Success & Advising Office Phone 88732
Location Email palmert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090300[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFNZBK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641, Adobe Acrobat Pro v9 and Photoshop Extended CS5 WIN(installed as CS4) from P0075469

Wired NIC 00:24:E8:34:C2:32

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact tbell09@wou.edu 88925

Tracking

Entered by Date Memo
Tyler Bell
Email

Public
Entered by Date Memo
Tyler Bell May 13, 2011 02:37 PM 
Status changed from (1) Pending to (5) Completed
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Tyler Bell May 13, 2011 02:12 PM 
Task reassigned to Tyler Bell.
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Tricia Flaherty May 13, 2011 01:44 PM 
They want to setup W#20090300[Edit Inv] to be a
Skype/conference call workstation in the Study
Abroad Office.  Please deliver and set up the
Logitech C910 webcam and configure for use with
Skype.  They may also need a little Skype tutorial
for how to initiate or connect to a call.  This
will be on the shelf between my desk and rest room
with invoice
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