Service Request Ticket - # 42761

Service Request Information

CONTACT Name Wojcikiewicz, Steven   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 16, 2011 08:38 AM
Department College of Education Phone 88696
Location Email wojcikis@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20100750[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6410 2.80GHz, 1066MHz 4M L2 Cache
Serial No. 12XG3Q1 Location PDR

CPU Intel Core i7-640M(2.80GHz, 1066MHz, 4ML2)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 installed as Office 2007 from P0079246

Wired NIC 5C:26:0A:3E:2E:B4


Wireless NIC 18:3D:A2:16:2C:C0


Bluetooth NIC 1C:65:9D:F6:41:F6

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jun 01, 2011 10:56 AM 
Status changed from (7) Waiting for Contact to (5) Completed
 Add Attachment
Adam Wehner Jun 01, 2011 10:56 AM 
He has his laptop back and it is up and running.
 Add Attachment
Adam Wehner May 16, 2011 01:31 PM 
Status changed from (1) Pending to (7) Waiting for Contact
 Add Attachment
Adam Wehner May 16, 2011 01:31 PM 
Email him the quote on what it is going to cost to
replace the screen.  I am waiting for an index
code to charge it to.
 Add Attachment
Joshua Johnson May 16, 2011 08:38 AM 
Wojcikiewicz, Steven
00222279
wojcikis
88696
went to adjust the screen and he heard a crack
from the computer. The screen is broke in the top
right corner. He has just got the computer.
 Add Attachment