Service Request Ticket - # 42781

Service Request Information

CONTACT Name Borst, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 16, 2011 02:06 PM
Department Business Services Phone 88284
Location Email borsts@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20040372[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 1700n Laser Printer with 4 year warranty
Serial No. 7SK3841 Location PDR

Model 1700N Hostname
Notes 4 year warranty replacement fuser on P0078184 Dec2010, SR40220 Ink/Toner Refill Dell K3756

Wired NIC 00:04:00:3B:7C:7D

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact todorovt@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov May 19, 2011 10:34 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Todor Todorov May 19, 2011 10:34 AM 
It's working now; however, it's low on toner
 Add Attachment
Todor Todorov May 19, 2011 10:34 AM 
Task reassigned to Todor Todorov.
 Add Attachment
Karisa Mueller May 16, 2011 02:52 PM 
****This is an email****

Hi Karisa,
I only have the info that 3 students were trying
to print and it wouldn't print.  So I don't know
anything else about the problem.  The printer # is
20040372[Edit Inv].
 
thanks, Sue
 Add Attachment
Karisa Mueller May 16, 2011 02:06 PM 
I emailed her, requesting more information.
 Add Attachment