Service Request Ticket - # 42782

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 16, 2011 02:38 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090262[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag D28H7K1 Description Dell Latitude 2100 1.60GHz,533Mhz, FSB Netbook
Serial No. d28h7k1 Location PDR

CPU Intel Atom N270, 1.6GHz, 533MHz 512k L2 cache


OS Unknown Software Microsoft Office Pro Plus 2007 license from P0071641

Wired NIC 00:22:19:FA:DB:C4


Wireless NIC 00:24:2C:5B:59:B8


Bluetooth NIC 00:25:56:D3:B4:E9

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact tbell09@wou.edu 88925

Tracking

Entered by Date Memo
Tyler Bell
Email

Public
Entered by Date Memo
Tyler Bell May 18, 2011 12:33 PM 
Status changed from (1) Pending to (5) Completed
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Tyler Bell May 16, 2011 03:01 PM 
Task reassigned to Tyler Bell.
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Karisa Mueller May 16, 2011 02:38 PM 
It "cannot connect to the network."  She tried
restarting it and connecting it to a yellow
network cable, and it still says "cannot connect
to network."  W#20090262[Edit Inv].
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